Now, data definitions are something I feel very strongly about (and I think you would be very surprised if I said otherwise). After all how can we hope to govern or manage our data, if we don't even know what it is supposed to mean? So at the appropriate point in every data governance initiative, I get the Data Stewards and Data Owners to start drafting and approving definitions for the data which they own. Now this sounds easy, but you would be surprised how difficult it can be to actually put into practice. I've been to many lengthy workshops to try to define what "customer" means and there's been some painful sessions trying to agree whether "products" and "services" were the same thing...
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